Statement by Lincoln Drill Hall on Covid - 19. March 17th.
In light of government advice given yesterday Monday 16th March for people to avoid theatres and to ‘avoid all unnecessary social contact’ we, like most of our sector have been left with no option but to suspend out public programme of events and classes for the foreseeable future. This is an incredibly complex and fast-moving situation and it is with a heavy heart that we have taken this decision but the safety of all the people we work with is our number one priority.
In light of government advice given yesterday Monday 16th March for people to avoid theatres and to ‘avoid all unnecessary social contact’ we, like most of our sector have been left with no option but to suspend out public programme of events and classes for the foreseeable future. This is an incredibly complex and fast-moving situation and it is with a heavy heart that we have taken this decision but the safety of all the people we work with is our number one priority.
With no timescale known regarding the Covid 19 pandemic we feel that we have to follow the advice given to vulnerable individuals yesterday and therefore initially we will not be presenting any events for 12 weeks - until Sunday 7 June 2020. This includes all shows, participation, workshops and meetings.
We will be in touch in the coming days with all customers, to discuss options with pre-booked tickets and want to thank all customers for their kind words both in person and on social media in the last 24 hours. It really helps to feel that support as a small charity. We will be trying to re-book as many events as we can for a later date and will ensure that we continue to communicate with all customers. We do though recognise that Lincoln Drill Hall is seen as a safe space, used by a number of vulnerable people on a regular basis, therefore at this time our café bar will remain open during normal daytime hours. We would also like to reassure customers that at this time, all events from the 8th June onwards remain on sale and we will keep everyone informed regarding these if the situation changes.
We ask that you bear with us whilst we work through this process in the coming days. This is an incredibly difficult time for small scale theatres, arts centres and artists. We have been placed in a precarious position and will manage it as sensibly and calmly as possible. In the meantime, thank you so much for your support and above all else, stay safe and supportive of each other.
REFUNDS and CREDITS
The box office will email or call you to provide you with the cancellation/postponement options for the event(s) that you've booked. We realise customers require information on refunds etc and we're working as quickly as possible, but we would respectfully ask you to please wait for an email or phone call from us rather than calling the box office at this time. We're dealing with events in chronological order, and we're a small team so your patience is very much appreciated.
